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More bang for the IT buck - McKinsey & Company   3/17/2003
In the postbubble market, companies are buying new technology products at discounts not seen in years. That's good news because IT accounts, on average, for nearly 7 percent of a company’s operating expenses. Yet most companies are still spending too much—as much as 20 percent more than necessary. They could get even better deals by looking more closely at costly terms and conditions in vendor contracts, by limiting their purchases and coordinating them across divisions, and by negotiating aggressively with vendors.

Fighting complexity in IT - McKinsey & Company   3/15/2003
Companies can do more than just lower their costs if they attack the deeper causes of soaring IT expenditures by streamlining the tangle of uncoordinated systems that many of them installed during the heady late 1990s. Where possible, they should coordinate their IT systems so that these systems no longer support only one channel or portfolio as well as consolidate their database-management and other infrastructure technologies, redraw their IT architectures, and exploit new outsourcing opportunities.

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Despite the challenging economy, a survey Accenture conducted with Chief Executive magazine subscribers confirms that most senior executives continue to recognize the importance of innovation for growth—two-thirds of the respondents said innovation is one of the five most important factors required to succeed and sustain competitive advantage. But it also appears that many promising ideas are not commercialized.

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Business Objects Expands Operations Intelligence Analytic Application - Business Objects   10/28/2002
Announces BusinessObjects™ Workforce Analytics to Provide Enterprise View of Employee Resources and Costs. Workforce Analytics enables executives, HR managers, department heads, and training directors to gain a complete view of employee resources and costs across all departments by analyzing recruitment needs, training opportunities, and overall HR costs, specifically organization charts, hire cycle time, benefit utilization and cost, and potential employee turnover.

Siebel/Microsoft's New Relationship - Line56   10/21/2002
The core of the relationship will be Siebel's commitment to Microsoft's .NET Web services framework and Microsoft's support of Siebel's Universal Application Network(UAN).

Microsoft and Siebel Systems Form Historic Strategic Alliance to Transform Enterprise Computing - Siebel   10/21/2002
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Unica Corporation Announces Braun Consulting's Support of Affinium 5 - Unica   10/21/2002
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100 Customer Success Stories with mySAP CRM (pdf) - SAP   10/18/2002
mySAP CRM is helping more than 1,700 organizations manage their customer relationships more profitably. Learn how 100 selected customers from various industries are leveraging mySAP CRM.

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