Analysts Acknowledge PeopleSoft as a Leader in Enterprise Performance Management -    3/26/2003
 

Business Objects Expands Operations Intelligence Analytic Application - Business Objects  10/28/2002
Announces BusinessObjects™ Workforce Analytics to Provide Enterprise View of Employee Resources and Costs. Workforce Analytics enables executives, HR managers, department heads, and training directors to gain a complete view of employee resources and costs across all departments by analyzing recruitment needs, training opportunities, and overall HR costs, specifically organization charts, hire cycle time, benefit utilization and cost, and potential employee turnover.

Unica Corporation Delivers Maximum Marketing Value with Next Generation Enterprise Marketing Management Solution, Affinium 5 - Unica  10/8/2002
Significant Enhancements to the Affinium Suite Power Intelligent Marketing, Relationship Optimization and Cross-Organizational Marketing Success

SAS poised to lead next generation of business intelligence - SAS Version 9 - SAS  6/13/2002
New industry solutions, intelligence models add to Version 9 enhancements; SAS only vendor to provide complete enterprise-wide Intelligence Value Chain - reducing implementation time and cost, delivering faster return on software investment -- SAS, the leader in business intelligence, today announced new solutions and technology that signal the company's continued leadership in delivering the next generation of enterprise-wide business intelligence software. New vertical solutions and industry intelligence models from SAS help telecommunications companies and banks increase customer profitability faster. The new release of SAS® software, Version 9, offers a number of enhancements that optimise SAS software to meet the needs of enterprise computing in an environment of increasing data and user volumes.

Onyx Software Ships Onyx Enterprise CRM 4.0 Suite - Onyx Software  6/11/2002
Onyx Enterprise CRM 4.0, the fourth Internet-based version of Onyx’s CRM suite, has been designed to reinforce Onyx’s leadership in usability and cost-effectiveness. The suite was specifically developed to run on a Web services-enabled platform, using standards-based Internet technologies including XML. Onyx’s pure Internet architecture approach allows easier integration with other applications; low total cost of ownership through reduced administration and maintenance requirements; and fast, flexible configuration so organizations can mold and continually reshape the applications to meet their changing business needs.

SAP Empowers Individuals with “People Centric” mySAP CRM - SAP  6/5/2002
SAP today announced the expansion of mySAP™ Customer Relationship Management (mySAP CRM), adding “people centric” functionality designed to help corporations empower employees, customers, and partners in driving the creation and optimization of customer value. Building on new Web-based portal technology infrastructure and capabilities from mySAP™ Technology, mySAP CRM will provide individual users with a customized, highly intuitive, role-based environment that delivers access to relevant information for customer-centric business processes from multiple data sources both internal and external to the enterprise. (See related release, “SAP Ships Open Web Services Platform.”) Such role-based data and business processes will be available online and offline, as well as through mobile and handheld devices. The announcement was made at SAPPHIRE® ’02, SAP’s international e-business conference being held in Orlando, Fla., June 5-7.

Mintek Corporation Announces WinTrack® CRM Suite for the Cable Industry - Mintek Corporation  5/31/2002
Mintek Corporation, developer of WinTrack® software, today announced WinTrack® CRM Suite a mobile sales and marketing solution for cable systems. Using handheld devices, WinTrack CRM Suite eliminates paper distribution of sales and audit information, reducing time spent compiling statistics, and ultimately providing accurate and timely management reporting.

Pivotal Launches Industry-Specialized CRM Offerings for Mid-Enterprise Companies - Pivotal  5/29/2002
Pivotal is taking a unique approach to delivering industry-specific offerings to the market by working closely with existing customers to target niche mid-enterprise market segments where Pivotal has proven abilities. Pivotal is also working closely with strategic partner Cap Gemini Ernst & Young on its newly unveiled strategy for the investment banking, healthcare insurance and real estate/construction verticals.Pivotal targets mid-enterprise investment banks, healthcare insurance, and real estate/construction companies.

Salesforce.com Delivers Closed Loop Marketing Campaign Management - Salesforce.com  5/28/2002
Salesforce.com, the market leader in online customer relationship management (CRM), today announced the upgrade of their online CRM product to include a more robust campaign management solution that allows marketing departments to automatically calculate ROI for each marketing campaign. With the salesforce.com campaign management module, companies can generate quality leads at lower cost, work more effectively with their sales force to ensure every lead is followed up on in a timely manner, and ultimately tie higher revenues back to marketing campaigns.

SAS fortifies CRM solution with Accucast intelligent e-mail marketing - SAS  5/28/2002
SAS, the leader in business intelligence, today announced plans to strengthen SAS® Customer Relationship Management (CRM) Solutions by integrating advanced e-mail marketing technology. Using Accucast™ e-mail technology from Socketware, the foremost Internet messaging software provider, the enhanced SAS Marketing Automation solution will enable companies to deliver targeted, relevant content right to a customer’s inbox.