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White Papers

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CRM Solutions in Regulated Industries - Astea International

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White Paper Offers Nine Steps to Predict Returns From CRM Investments - Akibia Consulting

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The Mid-Market of Customer Relationship Management Goes Mainstream - FrontRange Solutions

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Building Customer Relationships That Last - FrontRange Solutions

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DMR Consulting Managing Director of CRM Connie Whitmore shows why it's critical for enterprises to implement CRM: fujitsu.com article - DMR Consulting

CRM 101 Articles

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The Guide to Customer Matching Systems - Raab Associates

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The Guide to Customer Management Systems - Raab Associates

 

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